Source directory

The database behind every OpenWebReview report

45 public sources across 7 categories — review platforms, complaint registries, whistleblower non-profits, consumer confidence series, court dockets and regulators. Each entry states what it holds, how far to trust it, and who runs it. Our articles are written from this list.

Inclusion rule: the organisation publishes its own records or methodology, is a public body, court, statistical agency or a non-profit with disclosed funding, and does not campaign for a party or candidate.

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Review platforms

Sites where customers and employees publish ratings. Useful for volume and language patterns, never for a single verdict.

Better Business Bureau

Business profiles with complaint history, company responses and an accreditation status.

Reliability Complaints are forwarded to the business and the reply is published. Accreditation is paid membership, not a rating — read it as status, not quality.

Non-profitUS, Canada, MexicoFree
Trustpilot

Open consumer reviews with an operator-published transparency report on fake-review removal.

Reliability Large volume and a documented moderation process; businesses can invite reviews, which skews scores upward. Compare invited and organic volumes.

CompanyGlobalFree
Google Business Profiles

Location-level ratings and reviews, often the highest-volume source for physical sites.

Reliability Best for branch-level variation within one company. Weak for corporate-level judgement and vulnerable to review bursts.

CompanyGlobalFree
Glassdoor

Employee reviews, pay reports and interview accounts.

Reliability Strong for internal-culture language patterns. Self-selected sample; treat trends over years, not a single rating.

CompanyGlobalFree, account needed
Indeed Company Reviews

Employee reviews at a higher volume than most competitors for hourly roles.

Reliability Useful counterweight to Glassdoor because the reviewer population differs. Same self-selection caveat.

CompanyGlobalFree
Which? (Consumers' Association)

Independent lab testing and service satisfaction surveys.

Reliability Non-profit, takes no advertising, publishes test methods. Much of the detail sits behind a subscription.

Non-profitUKPartly paid
Consumer Reports

Independent product testing, reliability surveys and safety advocacy.

Reliability Buys the products it tests and accepts no advertising. Ratings are subscription-gated; methodology summaries are public.

Non-profitUSPartly paid

Complaint registries

Government and non-profit registries where complaints are logged, routed to the company, and published with the response.

CFPB Consumer Complaint Database

Searchable financial complaints with the company's response category and timeliness.

Reliability Government-run, downloadable in bulk, complaints are verified as belonging to a real customer relationship before publication.

GovernmentUSFree
FTC Consumer Sentinel / data dashboards

Aggregate fraud and consumer report counts by category, state and year.

Reliability Aggregate rather than company-level for most series, but the national trend baseline is authoritative.

GovernmentUSFree
NHTSA vehicle complaints and recalls

Owner complaints, investigations, recall notices and manufacturer communications by VIN or model.

Reliability Manufacturer recall filings are legally required, so the record is close to complete for US vehicles.

GovernmentUSFree
SaferProducts.gov (CPSC)

Consumer product incident reports plus the manufacturer's published comment.

Reliability Reports are sent to the named firm for response before publication, which is why company replies appear alongside them.

GovernmentUSFree
EU Safety Gate (RAPEX)

Weekly alerts on dangerous non-food products found in the EU market, with brand and risk type.

Reliability Filed by national authorities under a common template — strong cross-border comparability.

IntergovernmentalEU/EEAFree

Whistleblower and accountability NGOs

Non-profits that receive disclosures, publish leaked or obtained documents, and defend the people who provide them.

Government Accountability Project

The oldest US whistleblower-protection non-profit; legal advocacy plus documented case histories.

Reliability Publishes case documents and legislative testimony; non-partisan by charter and long-standing across administrations.

Non-profitUS, internationalFree
National Whistleblower Center

Legal resources, award-programme explainers and reform research on whistleblower statutes.

Reliability Advocacy organisation with a clear public mission; strongest as a guide to how disclosure law works, not as a fact source on a specific company.

Non-profitUSFree
Whistleblower Aid

Free legal representation for people making lawful disclosures, including corporate cases.

Reliability Represents disclosers rather than reporting on companies; useful for understanding how a public disclosure was routed lawfully.

Non-profitUSFree
Protect (UK whistleblowing charity)

Advice line, employer benchmarking and research on UK whistleblowing practice.

Reliability Charity with published annual accounts; its aggregate advice-line data is a rare quantitative view of internal reporting failure.

Non-profitUKFree
Blueprint for Free Speech

Comparative research and country rankings on whistleblower-protection law.

Reliability Academic-style methodology, published criteria, no party affiliation.

Non-profitInternationalFree
Whistleblowing International Network

Coalition of national whistleblowing NGOs; directory of where to report by country.

Reliability Best used as the routing layer — it tells you which national organisation holds records for a jurisdiction.

Non-profitInternationalFree
Public Citizen

Corporate accountability research, petitions to regulators and litigation dockets.

Reliability Takes no corporate or government funding and discloses its finances; positions are advocacy, but underlying filings are citable.

Non-profitUSFree
Project On Government Oversight (POGO)

Investigations of contractors and federal oversight failures, with source documents attached.

Reliability Non-partisan by charter, publishes the FOIA documents behind its reporting — verify from the attachments.

Non-profitUSFree
Federal Contractor Misconduct Database

Instance-level record of settlements, fines and convictions for major federal contractors.

Reliability Each instance cites the underlying court or agency document, so it works as an index into primary records.

Non-profitUSFree

Consumer confidence and sentiment data

Statistical agencies and long-running survey programmes that measure trust and confidence with published methodology.

University of Michigan Surveys of Consumers

The Index of Consumer Sentiment, monthly since 1946, with full question wording and tables.

Reliability Academic, longest continuous series, methodology and microdata documented publicly.

AcademicUSFree
Conference Board Consumer Confidence Index

Monthly confidence index with present-situation and expectations components.

Reliability Non-profit business research association; headline figures are free, detailed cuts are paid.

Non-profitUSPartly paid
FRED (Federal Reserve Bank of St. Louis)

Hundreds of thousands of series including sentiment, delinquency and complaint-adjacent indicators.

Reliability Each series lists its originating agency and revision history — cite the source series, not the chart.

GovernmentGlobalFree
OECD Consumer Confidence Indicator

Harmonised confidence indicator across member countries for cross-border comparison.

Reliability Standardised and amplitude-adjusted so countries are comparable; slower to publish than national series.

IntergovernmentalOECDFree
Pew Research Center

Public-opinion research on trust in institutions and business, with full topline and methods.

Reliability Explicitly non-partisan, takes no policy positions, releases questionnaires and weighting details.

Non-profitUS, internationalFree
Gallup

Long-running confidence-in-institutions and economic-confidence trends.

Reliability Consistent question wording over decades makes the trend more valuable than any single reading.

CompanyGlobalPartly paid

Court and docket records

Filings, opinions and dockets. The only place a lawsuit's actual claims and outcome can be read rather than summarised.

CourtListener / RECAP

Free searchable federal dockets, opinions and uploaded filings.

Reliability Non-profit (Free Law Project) mirror of PACER documents; coverage of individual filings is good but not exhaustive.

Non-profitUSFree
PACER

The official federal court docket system of record.

Reliability Authoritative and complete for federal cases; charges per page retrieved.

GovernmentUSPartly paid
Justia Dockets

Free case summaries and docket metadata, useful for finding a case number quickly.

Reliability Good discovery layer; always open the underlying filing before citing the outcome of a case.

CompanyUSFree
UK Find a Case / judgments

Official archive of UK court and tribunal judgments.

Reliability Published by The National Archives — authoritative text of decided judgments.

GovernmentUKFree
CURIA (EU Court of Justice)

Judgments and opinions of the EU courts, including competition and data-protection cases.

Reliability Primary text in all official languages, with case history.

IntergovernmentalEUFree

Regulators and safety authorities

Enforcement actions, recalls, inspection results and consent orders published by the authority that issued them.

SEC EDGAR full-text search

Every filing by every US registrant, searchable by phrase and form type.

Reliability Filings are legally certified by the company — the strongest available self-report.

GovernmentUSFree
OSHA establishment search

Inspection history, citations and penalties by employer site.

Reliability Facility-level and slow to update after contest; the citation documents themselves are definitive.

GovernmentUSFree
NLRB case search

Union election petitions and unfair-labor-practice charges with docketed documents.

Reliability Charges are allegations until decided — read the disposition, not just the filing.

GovernmentUSFree
FDA warning letters and recalls

Named warning letters, recall classifications and inspection observations.

Reliability Issued directly to the firm and published verbatim; company responses often follow.

GovernmentUSFree
EU competition case register

Antitrust, merger and state-aid case documents and decisions.

Reliability Decisions include the Commission's evidence summary and the firm's arguments.

IntergovernmentalEUFree

Transparency and research institutes

Methodology-first research organisations that index company behaviour across countries and sectors.

Transparency International

Corruption Perceptions Index and country-level integrity research.

Reliability Publishes source composition and methodology for every index; measures perception, not verified incidence.

Non-profitGlobalFree
World Benchmarking Alliance

Free company-by-company benchmarks on human rights, digital inclusion and climate.

Reliability Scorecards are open, indicator-level and rescored on a published cycle; company feedback is documented.

Non-profitGlobalFree
Business & Human Rights Resource Centre

Allegation records with an invitation to the company to respond, plus its reply.

Reliability Right-of-reply is built into the process, so entries usually contain both sides of the record.

Non-profitGlobalFree
OpenCorporates

Company registry data across jurisdictions, useful for resolving corporate structure.

Reliability Mirrors official registers and cites each source register; commercial API for bulk use.

CompanyGlobalPartly paid
ICIJ Offshore Leaks Database

Searchable entities and officers from major offshore investigations.

Reliability Presence in the database is not wrongdoing — ICIJ states this explicitly and publishes its verification process.

Non-profitGlobalFree
GDELT Project

Global news event and tone data, useful for measuring coverage volume and sentiment over time.

Reliability Machine-coded at scale, so individual records need checking; excellent for trends and outlier dates.

AcademicGlobalFree

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Missing a registry, court system or non-profit that publishes its own records? Send it over and we will assess it against the inclusion rule above.

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