Guide

How to use OpenWebReview

OpenWebReview compiles what the open web says about a company into one sourced dossier. No account, no paywall. Here is what happens when you search, and how to read the result.

01

Type a company name

Enter a company or its website on the home page — 'Ryanair', 'Comcast', 'monzo.com'. Be as specific as you can: add the country or full legal name if the brand is shared by several businesses.

02

Wait for the sweep

The search runs across consumer and employee review platforms, complaint threads, court and case databases, and news coverage at the same time. A dossier usually takes 20 to 60 seconds to compile.

03

Read the dossier top to bottom

It opens with an overall reputation score, a confidence level and a sentiment split, then moves through aggregated ratings, the words customers use most, notable comments, recurring complaints, the company's own replies, legal records and press coverage.

04

Verify before you rely on it

Every section links back to the page it came from, and the full source list sits at the bottom of the report. Open the links that matter to your decision — a low confidence rating means the evidence was thin.

Reading each section

Overall score
A 0–100 summary of aggregated sentiment and ratings. Treat it as a starting point, never a verdict.
Confidence
How much evidence the sweep actually found. Low confidence means few or weak sources.
Aggregated ratings
Scores and review volumes per platform. Volume matters as much as the score.
Most-used words
The vocabulary customers reach for, weighted by frequency and sentiment.
Complaints
Recurring themes rather than isolated incidents, with the source of each.
Company replies
Public responses the company itself has issued, quoted directly.
Legal record
Cases from public case databases, with court and year where available.
Press coverage
Recent articles, labelled by sentiment and linked to the outlet.

What this is not

Reports are generated automatically from public web pages and are summaries, not investigations. They can be incomplete, out of date, or mistaken about which company a page refers to. Nothing here is legal, financial or investment advice, and it should not be used as the sole basis for a hiring, purchasing, credit or employment decision. Always open the cited sources.

Prefer worked examples? The research blog shows how to read filings, dockets and press releases for ten specific companies.